Water Programme for OTP Ideas Portal
I want to be able to receive information from credit reference agencies on customers payment performance.
So that I can make a decision on if the business needs monitoring.
Experian is the third party credit reference agency who return information about customers on mass. This indicates if the customer if they are paying other suppliers.
We want to use this information in the system and flag these customers as high risk and action the differently.
This could also indicate that a COT has happened or could lead to a COT.
Value:
Debt: 1
COT: 3
Priority: 2