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Water Programme for OTP Ideas Portal
Status Completed
Categories COT Indicators
Created by Gary Richardson
Created on Mar 1, 2024

Vacancy change status indicators

Given a site has the status of vacant, when the status was changed to vacant x days ago, I want a call to action to be made.


I want a call to action after XX months of vacancy status change on an account

So that I can investigate the situation and take the appropriate action

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  • Admin
    Andy Hart
    Reply
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    Mar 19, 2024

    Question remains around who is responsible for the call to action.

    We could possibly build this into the D&I propensity model also, i.e. the longer the site is marked as vacant - the greater the chance of a COO/COT.

    Paul: Suggestion that 28 days is call-back

  • Admin
    Andy Hart
    Reply
    |
    Mar 13, 2024

    Benefits for debt, managing sites,

    Less benefit for COT than vacant usage indicators .


    Prioirty: 2