Given the organisation is a live limited company and has no debt, when the organisation status is updated to voluntary PTSO, I want a call to action to be made.
We are unable to identify if a proposal to strike off is voluntary or not via the companies house API.
Voluntary PTSO would be a strong indication of a COT, but other status updates do not necessarily imply a COT - rather they require investigating and measures taken to prevent that customer falling into debt if they are not in debt already. Often off the back of that a COT would be identified.
Currently the companies house API will only make the call and return a response of any status updates when there is an outstanding balance on the account.
Suggestion to open this up to the remaining of our customer base and creating a call to action but question remains around which business area this should sit in and some analysis of data required on past status updates and their outcomes.
Sessions on 26/27.03 -
We are unable to identify if a proposal to strike off is voluntary or not via the companies house API.
Voluntary PTSO would be a strong indication of a COT, but other status updates do not necessarily imply a COT - rather they require investigating and measures taken to prevent that customer falling into debt if they are not in debt already. Often off the back of that a COT would be identified.
Currently the companies house API will only make the call and return a response of any status updates when there is an outstanding balance on the account.
Suggestion to open this up to the remaining of our customer base and creating a call to action but question remains around which business area this should sit in and some analysis of data required on past status updates and their outcomes.
This currently does not happen as we only call the API where there is debt on account.
Limitation on companies house calls.
However there is a static file which we can pull back - currently credit and risk are uploading this data to the data lake.
No update method to the CRM.
Approximately 90%+ of the time there will be a COT.
Majority of our customers are sole traders anyway.
This is only customers not in debt.
Priority: 2