User Stories: Outbound: As a third-party recoveries agent, I want to instruct and provide Perch with the necessary information to arrange and conduct a site visit, so that I can validate that the customer we intend to disconnect is at that site, a...
Letter required for Scottish water deposit refusal temporary disconnection
We are currently embarking on trial with Perch part of disconnections and part of the water programme. We are looking to ask new customers who are found in the trial for a deposit. If customers refuse this deposit it allows us to move expedite the...
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