User Stories: Outbound: As a third-party recoveries agent, I want to instruct and provide Perch with the necessary information to arrange and conduct a site visit, so that I can validate that the customer we intend to disconnect is at that site, a...

User Story: As a third party recoveries manager, I want to send the England and Scotland disconnections letters to multiple addresses (supply, invoice, landlord depending on the scenario) before disconnecting a water supply, so that we can inform ...