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Water Programme for OTP Ideas Portal
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PINNED Verastar Perch Integration
User Stories: Outbound: As a third-party recoveries agent, I want to instruct and provide Perch with the necessary information to arrange and conduct a site visit, so that I can validate that the customer we intend to disconnect is at that site, a...

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Illegal Reconnection Tickets (Water)

We are currently performing temporary disconnections for non paying water customers to clear debt. When a temporary disconnection is completed, the industry/crm is updated with a Temporary Disconnection Read. Any subsequent reads after this will r...
Guest 7 months ago in Water Disconnections 0 Completed

Capture and Link Landlord Profiles to Sites

Requirements Document: https://universaldocs.sharepoint.com/:w:/g/softwaredevelopment/EVKvaf48o6NBin2aOl5bl44BrDwP7HJpTlkUWu7oqKPSxw?e=eSkk04
Russell Carson 7 months ago in COO 0 Completed

Perch Trial / Water Disconnections

** This request supersedes WPOTP-I-69 ** We need to send a letter to customers who are refusing to pay the security deposit, but there will be no contract on the account, so we need to pull through the billing address into the actual main body of ...
Guest 7 months ago in  0 Completed

Vacancy change status indicators

Given a site has the status of vacant, when the status was changed to vacant x days ago, I want a call to action to be made. I want a call to action after XX months of vacancy status change on an account So that I can investigate the situation and...
Gary Richardson 10 months ago in COT Indicators 2 Completed